Contact Information
Questions and Comments about your order?
If you want the fastest response in regards to your order please e-mail us at sales@birchbats.com or fill out the form to the right. We check our e-mail every day and it's the fastest way to get you information about your order. Inquiries about delivery information will only be addressed by e-mail and cannot be handled over the telephone. Keep in mind once your bat hits our lathes it is no longer cancel able.
When will I receive my bats?
Most bats ship within 1 - 2 weeks depending on the season and how many current orders there are.
Return/Cancellation Policy
We make wooden baseball bats that are not under warranty unless otherwise specified. Once your bat is put on the lathe your order is no longer cancel able. We make custom bats to your needs according to your order.